Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
I can’t place or receive calls.
If you are having trouble placing or receiving calls:
If you are still unable to place a call, note the message on your phone’s display and use a landline to call our Customer Support team at (888) 345-5509 or use our online chat to reach an agent for assistance.