Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
A recording says my “call cannot be completed as dialed.”
If you hear the message, “Your call cannot be completed as dialed,” check the number you dialed. Cellphones require 10-digit dialing for local and long distance calls.
If the call still does not go through, make a note of the recording and call our Customer Support team at (888) 345-5509 or click here to reach us using online chat.