Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
If I sign up on a plan and don’t use all the minutes, can I switch to a cheaper plan?
You can change your cellphone plan at any time, just take the following steps:
You can also call our Customer Support team at (888) 345-5509(888) 345-5509, and we will be happy to assist you. On your smartphone, you can change plans by using the My CC app.