Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
Once your device is received at Asurion, it is typically inspected within 3 business days and your credit is typically issued within 7 business days of accepted final inspection.
