Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
Once your trade-in is initiated and confirmed, your trade-in offer estimate is valid for 21 days. Any trades received after 21 days will be graded at the current pricing at the time of inspection. Asurion will always notify you if the trade-in offer value changes for any reason.