{"id":9114,"date":"2026-03-30T00:00:00","date_gmt":"2026-03-30T07:00:00","guid":{"rendered":"https:\/\/www.consumercellular.com\/blog\/?p=9114"},"modified":"2026-05-22T14:26:38","modified_gmt":"2026-05-22T21:26:38","slug":"text-us-for-quick-help","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/text-us-for-quick-help\/","title":{"rendered":"Now you can just text us for quick help!"},"content":{"rendered":"\n<p>Need info about your Consumer Cellular account? Looking for your nearest store? Now, help is just a quick text message away. We\u2019ve launched a new self-help option so you can get what you need faster than ever, without having to call or go into a store for help.<\/p>\n\n\n\n<p><strong>Here\u2019s how it works:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start a New Message from your texting\/messaging app<\/li>\n\n\n\n<li>In the To field, type this number: 38882821<\/li>\n\n\n\n<li>Then, type any of the following commands as your message, for instant help and hit Send:<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left\"><strong>#USAGE<\/strong> Get the current data usage on your account<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>#PLAN<\/strong> Get your plan details, like amount of data used<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>#BALANCE<\/strong> Get the current balance on your account and payment due date, as well as when the next   invoice will be available<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>#STORE<\/strong> All retail store locations near you, including big box stores<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>#CCSTORE<\/strong> All Consumer Cellular store locations near you<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>#HELP<\/strong> Links you to our FAQ page for more help<\/p>\n\n\n\n<p><strong>#PAYHISTORY<\/strong> Get the date and amounts of your last 3 payments. In addition, the current balance on your account and payment due date, as well as when the next invoice will be available<\/p>\n<\/div><\/div>\n\n\n\n<p>And, it doesn\u2019t matter if you use uppercase, lowercase, or a combination. Just make sure you use the correct command, with the hashtag.<\/p>\n\n\n\n<p>We\u2019re always looking for ways to make things as simple and seamless as possible, and we hope you enjoy this new SMS\/texting functionality that gets you quick help instantly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need info about your Consumer Cellular account? Looking for your nearest store? Now, help is just a quick text message away. We\u2019ve launched a new self-help option so you can get what you need faster than ever, without having to call or go into a store for help. Here\u2019s how it works: #USAGE Get the [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":9129,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-9114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Now you can just text us for quick help! - Our Blog<\/title>\r\n<meta name=\"description\" content=\"New texting\/SMS self-help options at Consumer Cellular. 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