{"id":8306,"date":"2024-10-17T16:51:35","date_gmt":"2024-10-17T23:51:35","guid":{"rendered":"https:\/\/www.consumercellular.com\/blog\/?p=8306"},"modified":"2024-10-17T16:51:39","modified_gmt":"2024-10-17T23:51:39","slug":"consumer-cellular-17-time-jd-power-award-winner","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/consumer-cellular-17-time-jd-power-award-winner\/","title":{"rendered":"17 CHEERS TO CONSUMER CELLULAR &#8211; J.D. POWER AWARD WINNER"},"content":{"rendered":"\n<p>Get ready to raise your glass and celebrate\u2014we&#8217;ve just been named \u201c#1 in Customer Service among Wireless Value MVNOs\u201d for the <strong>17th<\/strong> time in a row by J.D. Power!&nbsp; That\u2019s an incredible 17 consecutive wins, cementing our place as the undisputed leader in customer service. When it comes to delivering excellence, we\u2019re not just consistent\u2014we\u2019re unstoppable!<\/p>\n\n\n\n<p>J.D. Power\u2019s annual ratings aren\u2019t just handed out\u2014they\u2019re earned through rigorous evaluation. They consider a range of customer-based factors, scrutinizing the quality of service across <strong>six<\/strong> different customer care channels: store, phone, website, app, social media and text. This year, 17,949 customers shared their experiences, and once again, we came out on top.<\/p>\n\n\n\n<p>With an outstanding score of <strong>877<\/strong>, we soared 12 points ahead of the second-place provider. And that\u2019s not all\u2014<strong>being named \u201c#1 in Customer Service among Wireless Value MVNOs\u201d for the 17th consecutive time also makes us the \u201cMost Awarded Brand for Wireless Customer Support among Value MVNOs!\u201d<\/strong> &#x1f3c6;<\/p>\n\n\n\n<p>We\u2019re thrilled to share this news with you because it&#8217;s your loyalty and trust that have made this achievement possible. We can&#8217;t thank you enough for being a part of our journey and for helping us reach this remarkable milestone.<\/p>\n\n\n\n<p>Here\u2019s to 17 awards, and here\u2019s to you! We\u2019re deeply grateful for your continued support and promise to keep delivering the outstanding service you deserve. Cheers to many more years of excellence! &#x1f389;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get ready to raise your glass and celebrate\u2014we&#8217;ve just been named \u201c#1 in Customer Service among Wireless Value MVNOs\u201d for the 17th time in a row by J.D. Power!&nbsp; That\u2019s an incredible 17 consecutive wins, cementing our place as the undisputed leader in customer service. When it comes to delivering excellence, we\u2019re not just consistent\u2014we\u2019re [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":8307,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-8306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>17 CHEERS TO CONSUMER CELLULAR - J.D. POWER AWARD WINNER - Our Blog<\/title>\r\n<meta name=\"description\" content=\"Consumer Cellular has been named \u201c#1 in Customer Service among Wireless Value MVNOs\u201d for the 17th time in a row by J.D. 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