{"id":7861,"date":"2023-03-15T09:53:07","date_gmt":"2023-03-15T16:53:07","guid":{"rendered":"https:\/\/www.consumercellular.com\/blog\/?p=7861"},"modified":"2023-03-15T09:53:10","modified_gmt":"2023-03-15T16:53:10","slug":"tips-on-getting-a-refund-on-app-purchases","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/tips-on-getting-a-refund-on-app-purchases\/","title":{"rendered":"TIPS ON GETTING A REFUND ON APP PURCHASES"},"content":{"rendered":"\n

It is too easy to download an app with a free trial and then be charged without realizing it. If you no longer need the app or the charge to your card, have no fear! You can get a refund through the Apple and Android app stores in a couple of ways. Read on to find out how!<\/p>\n\n\n\n

Apple App Store<\/strong><\/p>\n\n\n\n

For the Apple App Store<\/a>, there are resources to facilitate getting a refund on purchases. Using your iPhone, follow these steps to request a refund on an app purchase.\u00a0<\/p>\n\n\n\n

    \n
  1. Open the App Store on your iPhone, tap the “Apps” section and scroll to the bottom of the page.<\/li>\n\n\n\n
  2. Select “Request a Refund”, which takes you to Apple’s website.<\/li>\n\n\n\n
  3. You will then need to sign in with the same Apple ID you used to make the purchase.<\/li>\n\n\n\n
  4. Once signed in, the page will show you a list of your digital purchase history.<\/li>\n\n\n\n
  5. Tap the\u00a0“What Can We Help You With?”\u00a0text box at the top and select\u00a0“Request a Refund”\u00a0to get started.\u00a0<\/li>\n<\/ol>\n\n\n\n

    Android Google Play Store<\/strong><\/p>\n\n\n\n

    For the Google Play store, the easiest way to request a refund is through the Google Play website<\/a>. Remember that this request may need to be made within 48 hours, depending on the type of purchase.<\/p>\n\n\n\n

      \n
    1. Go to play.google.com<\/a>.<\/li>\n\n\n\n
    2. At the top right, click your Profile picture.<\/li>\n\n\n\n
    3. Click “Payments & Subscriptions” -> “Budget & Order History”.<\/li>\n\n\n\n
    4. Click “Report a Problem”, then select the option that describes your situation.<\/li>\n\n\n\n
    5. Complete the form and note that you’d like a refund.<\/li>\n\n\n\n
    6. Click “Submit”.<\/li>\n<\/ol>\n\n\n\n

      We hope that these tips on getting a refund on app purchases have been helpful. If these steps don’t work, we recommend contacting Apple or Android support to further assist you with getting a refund on your app store purchase.<\/p>\n","protected":false},"excerpt":{"rendered":"

      It is too easy to download an app with a free trial and then be charged without realizing it. If you no longer need the app or the charge to your card, have no fear! You can get a refund through the Apple and Android app stores in a couple of ways. Read on to […]<\/p>\n","protected":false},"author":11,"featured_media":7862,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"\r\nTIPS ON GETTING A REFUND ON APP PURCHASES - Our Blog<\/title>\r\n<meta name=\"description\" content=\"This blog contains steps on how to get a refund on app store purchases, both for Apple and Android app stores.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.consumercellular.com\/blog\/tips-on-getting-a-refund-on-app-purchases\/\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Susan Thomas\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"TIPS ON GETTING A REFUND ON APP PURCHASES - 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