{"id":6169,"date":"2020-01-15T08:53:05","date_gmt":"2020-01-15T16:53:05","guid":{"rendered":"https:\/\/www.consumercellular.com\/blog\/?p=6169"},"modified":"2020-01-15T08:53:07","modified_gmt":"2020-01-15T16:53:07","slug":"my-cc-app-update-delivers-improved-self-help","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/my-cc-app-update-delivers-improved-self-help\/","title":{"rendered":"MY CC APP UPDATE DELIVERS IMPROVED SELF-HELP"},"content":{"rendered":"\n

Our award-winning customer service team is always delighted to\nhelp you with any questions you have about your phone or your monthly plans.\nBut we also know that many of you prefer the convenience of finding the\ninformation you need by yourself. <\/p>\n\n\n\n

By using the My Consumer Cellular mobile app for Android smartphones<\/a> or iPhones<\/a>, you get access to handy tools for managing your account and also for troubleshooting any problems you may have with your service or device. And beginning this month, we\u2019ve updated the app to make our Frequently Asked Questions (FAQ) section even more user-friendly! <\/p>\n\n\n\n

Rather than having to search through the complete FAQ library on\nour website, you\u2019ll now find answers to many of our most common inquiries under\n\u201cSupport\u201d right on the My CC app. This \u201cself-help\u201d content will also display\nrelated questions, and even allow you to perform many of the required actions\ndetailed in the answers. <\/p>\n\n\n\n

This truly puts the control of your account right at your\nfingertips. You can manage your payments, change your monthly plan, and now get\nalmost any answers you need all within the app! It also gives you convenient\naccess to customer support anytime you need it. You can start a live chat with\none of our agents or give us a call with the tap of a button.<\/p>\n\n\n\n

If you\u2019re the do-it-yourself type, you\u2019ll enjoy having this handy tool available whenever you need it. And remember, if you can\u2019t find it there, don\u2019t hesitate to give us a call at (888) 345-5509<\/strong>, or use our online Chat<\/a> tool to quickly reach one of our specialists. We\u2019re available any way you need to make sure you always get the most out of your Consumer Cellular service.<\/p>\n","protected":false},"excerpt":{"rendered":"

Our award-winning customer service team is always delighted to help you with any questions you have about your phone or your monthly plans. But we also know that many of you prefer the convenience of finding the information you need by yourself. By using the My Consumer Cellular mobile app for Android smartphones or iPhones, […]<\/p>\n","protected":false},"author":11,"featured_media":6170,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[],"yoast_head":"\r\nMY CC APP UPDATE DELIVERS IMPROVED SELF-HELP<\/title>\r\n<meta name=\"description\" content=\"Consumer Cellular\u2019s mobile My CC app has been upgraded to include convenient self-help functionality, allowing users to troubleshoot a variety of issues right from their smartphone.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.consumercellular.com\/blog\/my-cc-app-update-delivers-improved-self-help\/\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Susan Thomas\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. 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