{"id":5888,"date":"2019-06-05T13:17:38","date_gmt":"2019-06-05T20:17:38","guid":{"rendered":"https:\/\/www.consumercellular.com\/blog\/?p=5888"},"modified":"2023-01-11T13:54:58","modified_gmt":"2023-01-11T21:54:58","slug":"chat-feature-makes-my-cc-app-even-more-convenient","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/","title":{"rendered":"New Chat Feature Makes My CC App Even More Convenient"},"content":{"rendered":"

By now, we hope you\u2019ve had the opportunity to explore the convenience offered by our free My CC app. It comes preloaded on most new Consumer Cellular smartphones, or can be easily downloaded free for both iPhone<\/strong><\/a> and Android<\/strong><\/a>.<\/p>\n

With the latest update to My CC, we\u2019ve made it simpler than ever to get any help you need with your Consumer Cellular service or device. You can now use our online \u201cChat\u201d feature right from your phone! This lets you get your questions answered by a live agent without having to make a call.  Just tap the Support button in the app. You\u2019ll see icons offering you the option of using Chat to get the expert assistance you need, or if you prefer, to call<\/p>\n

If you haven\u2019t used the My CC app, it\u2019s a handy tool for viewing up-to-date usage totals right from your phone, letting you easily stay on top of the minutes and data you\u2019re using on your monthly Talk and Connect plans with just a few taps. You can even use it to change your monthly plan if you need to, or pay your bill. You can also manage your billing preferences and switch to paperless billing.<\/p>\n

The My CC app offers a handy way to fully manage your wireless service right from the palm of your hand. You can pay your bill, have quick access to customer support, or sign up for extras like our roadside assistance program. You can also use it to connect to the mobile version of our website to find products, retail locations, and more. AARP members can even view their membership card right from the app! If you haven\u2019t already, why not get started with My CC today? It\u2019s free, and so easy to use!<\/p>\n","protected":false},"excerpt":{"rendered":"

By now, we hope you\u2019ve had the opportunity to explore the convenience offered by our free My CC app. It comes preloaded on most new Consumer Cellular smartphones, or can be easily downloaded free for both iPhone and Android. With the latest update to My CC, we\u2019ve made it simpler than ever to get any […]<\/p>\n","protected":false},"author":2,"featured_media":5889,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[],"yoast_head":"\r\nNew Chat Feature Makes My CC App Even More Convenient - Our Blog<\/title>\r\n<meta name=\"description\" content=\"Get the help you need fast with the new My CC chat feature. Your questions will be answered by a live agent without having to make a phone call!\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"John Marick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"New Chat Feature Makes My CC App Even More Convenient - Our Blog","description":"Get the help you need fast with the new My CC chat feature. Your questions will be answered by a live agent without having to make a phone call!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/","twitter_misc":{"Written by":"John Marick","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/","url":"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/","name":"New Chat Feature Makes My CC App Even More Convenient - Our Blog","isPartOf":{"@id":"https:\/\/www.consumercellular.com\/blog\/#website"},"datePublished":"2019-06-05T20:17:38+00:00","dateModified":"2023-01-11T21:54:58+00:00","author":{"@id":"https:\/\/www.consumercellular.com\/blog\/#\/schema\/person\/c742e4c526243bb27c8612b1b6a4b7bc"},"description":"Get the help you need fast with the new My CC chat feature. Your questions will be answered by a live agent without having to make a phone call!","breadcrumb":{"@id":"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.consumercellular.com\/blog\/chat-feature-makes-my-cc-app-even-more-convenient\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.consumercellular.com\/blog\/"},{"@type":"ListItem","position":2,"name":"New Chat Feature Makes My CC App Even More Convenient"}]},{"@type":"WebSite","@id":"https:\/\/www.consumercellular.com\/blog\/#website","url":"https:\/\/www.consumercellular.com\/blog\/","name":"Our Blog","description":"Consumer Cellular Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.consumercellular.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.consumercellular.com\/blog\/#\/schema\/person\/c742e4c526243bb27c8612b1b6a4b7bc","name":"John Marick","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.consumercellular.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/cd17eafd77b758abfff5ad8395366f27?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cd17eafd77b758abfff5ad8395366f27?s=96&d=mm&r=g","caption":"John Marick"},"sameAs":["http:\/\/www.consumercellular.com"],"url":"https:\/\/www.consumercellular.com\/blog\/author\/john-marick\/"}]}},"_links":{"self":[{"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/posts\/5888"}],"collection":[{"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/comments?post=5888"}],"version-history":[{"count":4,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/posts\/5888\/revisions"}],"predecessor-version":[{"id":7418,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/posts\/5888\/revisions\/7418"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/media\/5889"}],"wp:attachment":[{"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/media?parent=5888"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/categories?post=5888"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.consumercellular.com\/blog\/wp-json\/wp\/v2\/tags?post=5888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}