{"id":4604,"date":"2016-06-28T16:07:52","date_gmt":"2016-06-28T23:07:52","guid":{"rendered":"https:\/\/www.consumercellular.com\/blog\/?p=4604"},"modified":"2023-01-11T15:58:15","modified_gmt":"2023-01-11T23:58:15","slug":"independent-survey-ranks-consumer-cellular-best-value","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/independent-survey-ranks-consumer-cellular-best-value\/","title":{"rendered":"Independent Survey Ranks Consumer Cellular as Best Value"},"content":{"rendered":"<p>This month, we\u2019re humbled once again by a great compliment from our terrific, loyal customers. <a href=\"http:\/\/www.prweb.com\/releases\/MarketForceStudy\/FavoriteWirelessCarriers\/prweb13480214.htm\" target=\"_blank\" rel=\"noopener\">Market Force Information<\/a>, a nationwide customer experience research firm, polled more than 8,600 consumers across the country to determine the best wireless cellphone carrier. The results were clear\u2014with a score of 70%, Consumer Cellular was ranked number one \u2013 and by a big margin.<\/p>\n<p>Overall, our 70% composite loyalty index was 10 points higher than the next best score\u2014and almost double the score for the top rated full-service wireless carrier, who earned just 38.4%. Carriers were ranked across multiple categories to determine how happy customers are with their current service, and if they felt loyal to their current carrier. Consumer Cellular came out on top for best value, best coverage, fewest dropped calls, easiest to change plan, and best flexibility, among others.<\/p>\n<p>The Market Force survey is just the latest entry on a growing list of those recognizing the quality and value of our service. <a href=\"https:\/\/www.consumercellular.com\/blog\/consumer-cellular-earns-top-customer-satisfaction-rating-from-nielsen\/\" target=\"_blank\" rel=\"noopener\">Nielsen Mobile Insights<\/a> once again identified us as having the \u201chighest overall satisfaction of all mobile carriers\u201d earlier this year. Consumer Reports puts us at the top of their <a href=\"http:\/\/www.cio.com\/article\/3011946\/consumer-electronics\/big-four-wireless-carriers-get-poor-scores-in-consumer-reports-ranking.html\" target=\"_blank\" rel=\"noopener\">consumer satisfaction survey<\/a> of nearly 90,000 subscribers year after year. And <a href=\"http:\/\/www.pcmag.com\/article\/342878\/readers-choice-awards-2016-smartphones-and-carriers\" target=\"_blank\" rel=\"noopener\">PC Magazine<\/a> has ranked us \u201cThe Best of the Best\u201d in their Readers Choice awards survey for the past few years.<\/p>\n<p>While the recognition is truly great, it confirms what we already know\u2014we provide the best value because we put you\u2014our customers, in control. With flexible plans at affordable rates, plus the ability to change plans at any time, you create the affordable cellphone plan&nbsp;that best suits your lifestyle and pocketbook. Backed by our 100% U.S. based customer support and reliable nationwide coverage, it\u2019s a pretty unbeatable combination.<\/p>\n<p>Thank you to everyone who had such kind words for Consumer Cellular. We truly appreciate it. But be assured, we won\u2019t rest on our laurels. Going forward, we pledge to work even harder to continue bringing you the quality, value, and dependability you\u2019ve come to expect from us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This month, we\u2019re humbled once again by a great compliment from our terrific, loyal customers. Market Force Information, a nationwide customer experience research firm, polled more than 8,600 consumers across the country to determine the best wireless cellphone carrier. The results were clear\u2014with a score of 70%, Consumer Cellular was ranked number one \u2013 and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4605,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,14],"tags":[],"class_list":["post-4604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking-news","category-the-consumer-cellular-advantage"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Independent Survey Ranks Consumer Cellular as Best Value - Our Blog<\/title>\r\n<meta name=\"description\" content=\"The results were clear- with a score of 70%, Consumer Cellular was ranked number one - and by a big margin.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.consumercellular.com\/blog\/independent-survey-ranks-consumer-cellular-best-value\/\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"John Marick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Independent Survey Ranks Consumer Cellular as Best Value - 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