{"id":45,"date":"2010-07-27T00:00:00","date_gmt":"2010-07-27T08:00:00","guid":{"rendered":"https:\/\/public-staged.consumercellular.com\/blog\/nearing-the-end-of-your-monthly-usage-consumer-cellular-now-offers-courtesy-calls-to-alert-you\/"},"modified":"2023-01-12T08:11:22","modified_gmt":"2023-01-12T16:11:22","slug":"nearing-the-end-of-your-monthly-usage-consumer-cellular-now-offers-courtesy-calls-to-alert-you","status":"publish","type":"post","link":"https:\/\/www.consumercellular.com\/blog\/nearing-the-end-of-your-monthly-usage-consumer-cellular-now-offers-courtesy-calls-to-alert-you\/","title":{"rendered":"Nearing the end of your monthly usage? Consumer Cellular now offers courtesy calls to alert you"},"content":{"rendered":"<p>Early this year, you may remember Consumer Cellular implemented a new program called ?usage alerts&#8217;. Besides contracts, one of the biggest gripes customers have with cellular companies is the possibility of getting hit with an unexpected, enormous cellular bill. The Federal Communication Commission (FCC) calls this phenomena ?bill shock? and currently is investigating potential options to help protect consumers.&nbsp;&nbsp;<br \/>\nAt Consumer Cellular, we are not waiting for FCC regulation; we are always looking out for our customers? best interests. That?s why we offer free, courtesy texts and\/or emails to customers who are nearing the top of their monthly usage. This way, customers can either upgrade to a bigger plan to avoid overage costs, or curtail usage until the next billing cycle.<br \/>\nNow, customers can receive a text, email and\/or phone call for notification about usage. The new automated phone calls will make it even easier to keep track of minutes used. For now; however, the phone calls will be for phone usage only. For web and text, your current options are a text or email.<br \/>\nAs a reminder, the default notifications occur at 75 percent, 100 percent and 125 percent of usage. Of course, you are welcome to customize these settings to better fit your lifestyle. Simply call our friendly customer service team at 1.888.345.5509, or visit our FAQ page for instructions to change the setting online through your personal account.<br \/>\nHave more ideas to help us keep you informed about your cellular usage? Feel free to contact us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Early this year, you may remember Consumer Cellular implemented a new program called ?usage alerts&#8217;. Besides contracts, one of the biggest gripes customers have with cellular companies is the possibility of getting hit with an unexpected, enormous cellular bill. The Federal Communication Commission (FCC) calls this phenomena ?bill shock? and currently is investigating potential options [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2857,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Nearing the end of your monthly usage? Consumer Cellular now offers courtesy calls to alert you - Our Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.consumercellular.com\/blog\/nearing-the-end-of-your-monthly-usage-consumer-cellular-now-offers-courtesy-calls-to-alert-you\/\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"John Marick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nearing the end of your monthly usage? 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