Refer a friend. Get double the credit—$20!

There are some stories that can probably wait until the next time you see your friends. But then there’s news that you just can’t wait to share. The kind that can save you both money!

You may not know this, but many of your friends and family joined Consumer Cellular because you told them about our great service and benefits. Since we value you as a customer, we’re doubling our referral bonus from $10 to $20 from September 1st through October 15th with a very cool Refer a Friend offer.

How does work?

When you refer a friend or family member, we give you and that friend an invoice credit. Normally, it’s $10, but we’re doubling it to $20! When they establish service with us, all your friend will need to tell us you referred them.

For every referral during this time period, we’ll reward you with the $20 credit on your next invoice. Your friends will see that same credit on theirs.

It’s easy to see why so many of our customers refer friends:

  • Cell phone plans start at just $10 per month
  • No contract cellular plans that put them in control
  • 100% Risk-Free Guarantee
  • Free activation—a $35 value
  • 100% U.S.-based customer service

Visit ConsumerCellular.com/About/Referral and use the form to share the benefits with your friends. Or, keep an eye out for the referral cards included with your invoice and hand them out.

Tell your friends about our low rates, simple cell phone plans and a 100% satisfaction guarantee. We bet they’ll greatly appreciate your stamp of approval.

Share the news and the savings. This money could really add up fast, too, so don’t delay….this offer only lasts until October 15th.

37 Thoughts on "Refer a friend. Get double the credit—$20!"

  1. Cynthia Dexter says

    I want this bill taken out of my checking account and not use a credit card

    reply to Cynthia

    • Ashley at Consumer Cellular says

      We’re happy to get that taken care of for you, Cynthia. We just need you to give our Billing department a call at 800-686-4460. They’ll take your information and change your billing preference. Thank you for letting us know, and we hope you have a great day!

      reply to Ashley

  2. Earl Valentine says

    I thought that if I refer a friend I got $20.00
    In May of 2015 my friend signed up and got $20.00 credit using my name but my MAY statement shows the I was credited $10.00? Could you please explain ?

    reply to Earl

    • Ashley at Consumer Cellular says

      Thank you for asking, Earl. The usual referral credit is $10, so your friend may have been able to refer multiple people in the same time frame. You can do the same by giving friends and family one of the referral cards included with your invoice, or by having them provide your name and information when they sign up. It’s our way of showing our appreciation! If we can answer any questions about your referral credits or with your account, we’re happy to assist you at 888-345-5509. Thank you for taking the time to comment today!

      reply to Ashley

  3. PJ says

    If I sign up 2 people in my family do I get 2 credits?

    reply to PJ

    • Ashley at Consumer Cellular says

      Great question, PJ. If you refer two people, you will get two $20 credits. There isn’t a limit on how many you can receive, so spread the word and watch your savings add up! Thank you for commenting!

      reply to Ashley

  4. Douglas says

    Ordered a Moto G Ext Model as assumed as it was the highest priced and therefore the latest model. Instead received 2014 Model XT (Moto G) {2nd Generation) Model. Please explain!

    reply to Douglas

    • Ashley at Consumer Cellular says

      Thank you for posting, Douglas. The Moto G EXT is the same model as the Moto G Second Generation. At this time, it is the most recent model of the Moto G we offer. We apologize for any confusion, and if you are unhappy with your phone, please let us know. We’re happy to help you at 888-345-5509. Thank you for commenting, and we hope you have a great day!

      reply to Ashley

  5. Michael Frazier says

    My question was sort of “how can I get audible volume during a phone call conversation on the Moto G Ext?” I already know that the volume adjustment is on the right side of the phone body.

    I find that it is necessary to hold the phone up to my ear if I am going to hear the incoming side of the phone call. Yes, my hearing is just fine. Good luck if I am standing in some noisy environment, such as along a sidewalk along a street.

    The solutions that I have already put together are these:
    1. I purchased headsets, both a wired headset and a Bluetooth headset. Those work fine.
    2. My new car has a Bluetooth connection available between the cell phone and the display audio system in the Toyota vehicle. In this state it is against traffic laws to talk with a phone even if hands free, and in any state it is not safe. However, when I am parked I find it is a wonderful speakerphone for making phone calls (and text messages). I guess I need to unpair the Bluetooth when I leave the parking space in order to prevent incoming calls or text messages while I am driving. Maybe I could leave it paired (with a code number) to the Bluetooth and just not answer incoming calls which would go to VoiceMail.

    reply to Michael

  6. Bill Sowle says

    I will be traveling in Canada. What additional call cost will I be charged?

    reply to Bill

    • Ashley at Consumer Cellular says

      Thank you for asking, Bill. Our service is only available in the United States, though some customers may appear to have service in Canada when close to the U.S. border. Unfortunately, using your phone outside of the U.S. can result in costly roaming fees that we don’t have any control over. We recommend that you place your phone in Airplane mode or keep it turned off to ensure you won’t be charged. We’re happy to answer any questions you may have at 888-345-5509. Thank you for commenting today!

      reply to Ashley

  7. Doug says

    I called today and spoke to one of your great agents, Petra, who was very friendly, helpful and courteous! (And I only had to wait the 4 minutes the recording stated I would have to wait!!) This was to follow up on an issue that is more than 1 month old.

    I really want your home service, but since there has been no mention on blog/newsletter and the device is still not on the website, I called in today. Petra told me that it appears that this service has been discontinued!! This came as quite a shock!

    I love CC and was so looking forward to quitting my current home provider and having CC provide that service.

    Is the home service really discontinued? I know if word got out how great it is that you would have a tremendous amount of business. I think a television commercial would certainly work. I was so looking forward to starting the home service. And I can refer others as well.

    Is there any other info you can provide me NOW? I will follow the website blog/newsletter as always, but is there any news that you can give me now? As in, are new boxes being manufactured? Are they perhaps updating the box for future home service? Please relay this issue to the person in charge who deals with this as you could really double your business.

    reply to Doug

    • Ashley at Consumer Cellular says

      We’re glad to hear you are interested in the Home Phone Base, Doug. At this time, we don’t have them available. But we do understand this is a popular item for our customers, so we’ll let you know if a new option is available. If we do add a new option to our lineup, we’ll be sure to let you know on the blog or on social media, so it’s great that you are already following those. Thank you for taking the time to comment, and we hope you have a wonderful day!

      reply to Ashley

  8. Melissa Quigley says

    Had trouble yesterday and as of today, we have four phones with Consumer Cellular and none of them work as we cannot send or receive calls on 9/9/15 – Please contact us ASAP and fix our phones or we will be cancelling our service.

    reply to Melissa

    • Ashley at Consumer Cellular says

      We apologize for the inconvenience, Melissa. I was able to take a look at your account, and I see that Jen from our customer service team was able to inform you of outages in your area. If the problem persists, please give us a call and we can provide you with an update. We’re available at 888-345-5509. Thank you for posting!

      reply to Ashley

  9. TSD says

    DROPPED PHONE IN WATER–RICE DID NOT REVIVE IT–HELP

    reply to TSD

    • Ashley at Consumer Cellular says

      We’re happy to help you with this! Please give us a call at 888-345-5509, and we’ll walk you through the next steps. If you can’t contact us via phone, please send us an email at Service@ConsumerCellular.com and we can assist you that way. For now, it’s best to keep your phone in the rice. We look forward to helping you get this fixed, so thank you for reaching out to us.

      reply to Ashley

  10. Phyllis Fahnestock says

    Could not locate phone for nearly a week, so thought it was gone. Called to order new phone at which time they cancelled the old phone. Two days later old phone was found and since
    I had not yet received new one I asked to have old phone reactivated until I received new one. No problem, I received new phone and have now activated it. Great service, thank you

    reply to Phyllis

  11. kate danaher says

    i saw some of the new commercials with jack and connie and jack looked very different. has he been ill? or just got thin…?

    reply to kate

    • Ashley at Consumer Cellular says

      Thank you for asking, Kate. The actor who plays Jack recently made some healthy lifestyle changes, and they’ve made a big impact! We promise that he is in good health, and we appreciate your concern. Thanks for taking the time to reach out to us!

      reply to Ashley

  12. Debra Pfeil says

    I referred a friend – Lori Skibbens – and I don’t see any credit to my account.

    reply to Debra

    • Ashley at Consumer Cellular says

      Thank you for asking, Debra. It looks like you were given the credit on August 1st, and we very much appreciate you referring your friend. Remember, there is no limit to how many people you care refer, so keep spreading the word! We appreciate you taking the time to comment today!

      reply to Ashley

  13. Bob says

    Have been with Consumer Cellular for a few years and had no problems when calling in. Just got an upgraded phone (Iphone 6S). I had probltim with it. I called the number given and was told to expect a wait time of five minutes, though given the option of a call back in the same order as presently in the que. A few times past that I hung up and tried again. Same answer, this time I took the option of a call back. When that didn’t happen in another multiple of five minutes. I left. A few hours later I called again, this time told wait time aprox 5 to 10 minutes, with option of a call back. I waited 35 minutes, gave up and hung up. Called again to get in call back que. This time told the wait time of 5 to 15 minutes, with no option of call back. I am now considering sending the phone back and look for another carrier.

    reply to Bob

    • Ashley at Consumer Cellular says

      We apologize for the long hold time, Bob. Thank you for being patient as we’ve been experiencing high call volume as of late. I was able to take a look at your account, and I see that Megan, our account adviser, was able to get your new iPhone activated and ready to go. If we can assist you with anything else at this time, please give us a call at 888-345-5509, or we can help you via email at Service@ConsumerCellular.com if that is more convenient for you. We’re sure you’re going to love your new iPhone, and we appreciate you taking the time to post today!

      reply to Ashley

  14. Marjorie Maynarrd says

    I do not want ‘auto ‘ payt.’ I asked to billed by e-mail. I will pay by debit card from my bank.I do not wish to have funds withdrawn from my acct. Iwant to be billed e-mail and pay e-mail using my debit

    reply to Marjorie

    • Ashley at Consumer Cellular says

      Thank you for posting, Marjorie. I was able to take a look at your account, and I can confirm that you are setup for email billing, not automatic payments. You will receive your monthly statement through your email and then you can pay with whichever method works best for you. If you ever need to make an adjustment, we can assist you with that at 888-345-5509 at anytime. Thank you for your comments, and we hope you have a great day!

      reply to Ashley

  15. wayne taylor says

    I would like to know why you all have so much trouble deducting my payment each month from my account. plus when we call you about it it takes 15 to 20 minutes or longer to answer the phone ,this is a pain in thr rear. Please do something about this

    reply to wayne

    • Ashley at Consumer Cellular says

      We appreciate your feedback, Wayne. After taking a look at your account, it looks like any billing issues have been resolved. As for our wait times, we do apologize and please know that we appreciate your patience. Our team is working hard to hire additional account advisers so that we can assist you quickly. We’re always happy to answer questions through email if that is more convenient, and you can reach us at Service@ConsumerCellular.com. Thank you again for taking the time to post, and if we can help you with anything at this time, we’re happy to do so at 888-345-5509. We hope you have a wonderful day!

      reply to Ashley

  16. Georgia says

    I recently replaced my OLD phone with a Consumer Cellular Envoy. I don’t leave it on all the time, only when I am out with lady friends, etc.
    The last couple of times, when I turn the phone on, I get a message saying the battery is so low it will be powered down. This seems so unreliable — I didn’t have to charge my old phone nearly so often. Why is this happening?

    reply to Georgia

    • Ashley at Consumer Cellular says

      Thank you for asking, Georgia. Every phone is different, but the Envoy should have a standby time of about 12 days. However, your battery life will deplete depending on how much you are using your phone. We recommend charging your phone at night to be sure you have a full battery to start the day. If you have any questions about your phone or would like to troubleshoot this issue, we can help you over the phone at 888-345-5509. Thank you again for taking the time to comment today!

      reply to Ashley

  17. Allen Burton, says

    My wife’s phone does not work, my battery is of no help, tried it. Any way we could get it fixed? Oh,. it won’t take a charge either.

    reply to Allen

    • Ashley at Consumer Cellular says

      Thank you for taking the time to comment, Allen. I took a look at your account, and I see that Gabriella, our Customer Account Advisor, was able to assist you in ordering replacement phones for you and your wife. We’re sure that you’ll enjoy your new Envoy phones! We’re glad this issue was resolved, and if we can assist you with anything else at this time, please don’t hesitate to call us at 888-345-5509. We appreciate you taking the time to post!

      reply to Ashley

  18. Bruce Dotson says

    I’ve asked this question before. I get a “No Service” status on my phone every day. I have reported this before but never gotten an answer, today is 9/27/2015. I will document and send this message every day until I get an answer or the problem gets fixed. If I don’t get an answer or a fix I will demand a refund of all my subscription charges.

    reply to Bruce

    • Ashley at Consumer Cellular says

      We apologize for any inconvenience, Bruce, and we appreciate you giving us the opportunity to address this. I was able to look at your account, and I see that Jason, our Customer Service Lead, was able to email you. He sent a series of updates to your phone, so please turn your phone off, then back on again. If the issue persists, please give us a call at 888-345-5509 and we will be happy to assist you. Thank for reaching out to us!

      reply to Ashley

  19. bobrzik says

    Jack has lost a lot of weight and looks ill.

    reply to bobrzik

    • Ashley at Consumer Cellular says

      Thank you for the comment! The actor who plays Jack is in good health and is taking good care of himself, but we do appreciate your concern. Thank you for reaching out today!

      reply to Ashley

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