4 Tips to Keep Your Smartphone Running Smoothly

Smartphones are quite simply amazing machines. Just turn them on, and apps open quickly, navigation is responsive, and in general, every task runs smoothly and with maximum efficiency.

To help keep it that way, your phone—like any machine—needs some occasional TLC. Here are a few simple smartphone maintenance steps you can perform which will help keep your device performing at its peak.

For every task you perform, your phone is downloading and storing bundles of information. To keep your storage optimized:

  • For Android smartphones, go to your Settings menu, and click on Storage.
  • On iPhones, go to your Settings menu click on General, then Storage and iCloud Usage.

If your memory is full or close to it, move photos, videos, or music that you have stored to an SD card or cloud based storage. That way, you’ll free up additional storage space and help your phone run faster.

Likewise, your cache is where all temporary Internet and website files are stored. If you regularly access the Internet on your smartphone, this will fill up, which could slow down things like page loading. To clear your cache, go to Settings, then History, to find the option to clear your cache. This will keep your web browsing as good as new!

Apps are a wonderful part of the smartphone experience, but they can also take up a great deal of space. Review the apps you’ve downloaded to make sure you’re only storing ones you actually use, and delete any that you don’t. It’s also important to make certain you have the latest versions­­ of all your apps. Check to see if any updates are needed, and do so while you’re connected to Wi-Fi. That way, you’ll preserve your cellular data as you download the newer versions, which can take some time.

Finally, make sure your phone is using the most current version of its operating system (OS). Apps are usually designed to work best with a specific OS. You can check to see which version of your OS your phone is running, and if an update is needed, by following these steps.

  • For Android devices, go to the Settings menu, click on About Phone, then System Updates.
  • For iPhone, go to Settings, then simply click on Software Update.

By regularly staying on top of these 4 items, you’ll keep your cellphone happy­–and more importantly, it will keep you happy!

37 Thoughts on "4 Tips to Keep Your Smartphone Running Smoothly"

  1. Albert J.Jones says

    A free month would be greatly appreciated!☺️

    reply to Albert

    • Ashley at Consumer Cellular says

      Thanks for posting, Albert! We are currently offering a free month of service to new customers until March 31, 2018, which you can learn more about here. We’re happy to help you sign up or answer any questions you may have at 888-345-5509. We appreciate you posting, and we hope you have a lovely day!

      reply to Ashley

  2. Anthony A. Casper says

    On my Moto G 5, I don’t have a history section.

    reply to Anthony

    • Ashley at Consumer Cellular says

      Thanks for asking, Anthony. Depending on the type of Android device you’re using, you may find this option in a slightly different area. Please try opening the app you use to access the internet, such as the Chrome app. Select the menu in the top right corner, and you should be able to see the History option there. We’re happy to answer any other questions you may have at 888-345-5509. Thank you again you posting!

      reply to Ashley

    • Fay says

      I have a Motorola. Here is what I do to get to cache
      Settings
      Storage & USB
      Internal storage
      scroll down to Cached data – click on it
      it will ask if you want to clear it
      Hope this helps

      reply to Fay

  3. Gerald Mendoza says

    The other day, I accidently deleted some vital setting on my phone which help it access apps when I’m out and about in town. Can you help me load them backup ?

    reply to Gerald

    • Ashley at Consumer Cellular says

      Thank you for taking the time to post, Gerald. I took a look at your account, and I see that Cornelia, our account advisor, was able to assist you with adjusting those settings. If we can be of any further assistance to you, please don’t hesitate to call us at 888-345-5509. We appreciate you taking the time to reach out to us, and we hope you have a great day!

      reply to Ashley

  4. charles lawler says

    have a clue … where is home button on i 6s , there is NO guide with thi phone

    reply to charles

    • Ashley at Consumer Cellular says

      We’re here to help, Charles! You can find a user guide and other helpful materials on the iPhone 6s Support Page here on our website. You’ll find the home button on the front of the iPhone, and if you’re having some difficulties setting it up, we’re happy to help you over the phone at 888-345-5509. Thank you for taking the time to post today!

      reply to Ashley

  5. Beverly says

    Who is the carrier for cellular, Verizon, Sprint…? I have a Note5 can I keep my current phone if I choose to switch

    reply to Beverly

    • Ashley at Consumer Cellular says

      Thank you for posting your question, Beverly. We provide service on two of the nation’s largest networks. You can check the coverage in your area here on our Coverage Map. As for your phone, unlocked GSM devices, such as those used previously with AT&T or T-Mobile, work best with our SIM card. You can learn more about this great option here on our site. To get started, you’ll just need one of our SIM cards, which you can order via our website or over the phone, or you can find our products at your local Target store. And of course, we’re happy to answer any other questions you may have at 888-345-5509 at your convenience. We appreciate you taking the time to post here on the blog, and we hope you have a wonderful day!

      reply to Ashley

  6. Emily smith says

    How long does shipping usually take?

    reply to Emily

    • Ashley at Consumer Cellular says

      Thanks for posting, Emily. We offer free priority shipping, which usually takes 3-5 days depending on your location. In some instances, express shipping may be available. We’re happy to help you with any other questions you may have at 888-345-5509. We appreciate you taking the time to reach out to us, and we hope you have a lovely day!

      reply to Ashley

  7. lance chiddick says

    I made a mistake and pull my sim card instead of S D card now I have no service and can’t make calls can you help

    reply to lance

    • Ashley at Consumer Cellular says

      Thanks for posting, Lance. I took a look at your account, and I see that Susan, our account advisor, was able to help you put the SIM card back in so that your phone is working properly. We’re happy to help you with anything else at 888-345-5509 if you need us. We hope you have a great day!

      reply to Ashley

  8. peggy jenkins says

    I can’t send text messages, says message blocking active. What can I do ?

    reply to peggy

    • Ashley at Consumer Cellular says

      We appreciate you reaching out to us, Peggy. At your convenience, please give us a call so that we can do some additional troubleshooting and work with you to resolve this. We’ll be ready to assist you at 888-345-5509. Thank you for posting, and we look forward to speaking with you soon!

      reply to Ashley

  9. Debra Lewis says

    My husband was not happy with his Cellular 101 flip phone. He has gone back to Verizon. I however like my Android phone and plan. Verizon has said that you have not released his # yet so he can not get calls in..

    reply to Debra

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Debra. I was able to review your account, and it looks like this issue has been resolved. We’re happy to help you with any other questions at 888-345-5509 at your convenience. We appreciate you posting!

      reply to Ashley

  10. Allen Christo says

    I just signed up for service. Will my first month of service be free?

    reply to Allen

    • Ashley at Consumer Cellular says

      Welcome to Consumer Cellular, Allen! It looks like you will indeed enjoy your first month of service free of charge! You’ll see a credit for your first month’s service on your first invoice. We’re happy to answer any other questions you may have at 888-345-5509. We appreciate you posting, and we hope you have a wonderful day!

      reply to Ashley

  11. John says

    I suddently can’t receive or send picture messages; text messages are ok. (Cellular data is on, I tried restarting the phone, everything I know of doesn’t work). Any suggestions?

    reply to John

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, John. First, please make sure that you have data enabled, as sometimes that can disrupt picture messaging. If that is the case already, please call us at 888-345-5509 so that we can do some additional troubleshooting. We look forward to resolving this for you, and we hope you have a lovely day!

      reply to Ashley

  12. Dawn Parker says

    I have a Samsung galaxy note 5 through Verison and my brother also has a Samsung galaxy 5. I also have a jetpack for internet access through Verison, could all 3 of these devices be switched with my AARP discount?

    reply to Dawn

    • Ashley at Consumer Cellular says

      Thank you for posting, Dawn. In general, most unlocked GSM devices can be used with our service via our SIM card, such as those used previously with AT&T or T-Mobile. To learn more about our SIM card and how it works, just watch this video here. If you have any other questions about using your devices with our service or about our plans, please don’t hesitate to call us at 888-345-5509 at your convenience. We appreciate you taking the time to comment today!

      reply to Ashley

  13. Barbara West says

    I have a phone for emergencies only. No voice mail is set up.I’m confused why I would be billed for a call I didn’t answer and which had no voice mail to leave a message. It isn’t a BIG deal because I use between no minutes and 3 mins per month but I don’t like being charged for an incoming call I didn’t answer..have no idea who it was and don’t have any way for them to leave a message….Too many wrong numbers could eat up my minutes for no reason.

    reply to Barbara

    • Ashley at Consumer Cellular says

      Thank you for posting, Barbara, and we’re happy to provide some additional information. Calls are billed from when you answer until a few seconds after you hang up. It sounds like your voicemail box hasn’t been setup quite yet. It’s easy to do, and you can start by pressing and holding the “1” key on your phone. To see the process in more detail, watch our How-To video here. If you like, we can answer any other questions you may have about your plan or regarding voicemail at 888-345-5509. We appreciate you taking the time to reach out to us, and we hope you have a great day!

      reply to Ashley

  14. Ken Pitman says

    Water ran down the lower part of the front of my Samsung galaxy j3 phone and I think got into the microphone and it does not work. Any suggestions?

    reply to Ken

    • I’m sorry to hear that, Ken! Unfortunately, if the phone got wet and started malfunctioning there isn’t much recourse other than replacing the phone. We have many different options available and we’re happy to answer any questions you may have about our devices over the phone at 888-345-5509. You can also purchase a replacement online by logging into your account here or at a retail location. You can find the nearest retail location to you by using our Store Locator here. Have a great day!

      reply to Jessica

  15. michaele alpenglow says

    I don’t have the foggiest idea how to choose WiFi of all the choices that pop up on my smartphone! I just want inexpensive connection, since I seem to be addicted to Google searches from home. Don’t know how to choose, how to install, how to pay, etc. In a few days, I’ll be, unfortunately, 74, so please don’t use alit of digital-computer talk, if you can help.

    reply to michaele

    • Ashley at Consumer Cellular says

      Thanks for reaching out to us, Michaele. I was able to review your account, and I see that you’re using an Avid 916. If you’re interested in a step-by-step tutorial on using Wi-Fi with your specific phone, you can view one here. Otherwise, we’re always happy to help you over the phone with any questions about your device. Just give us a call at 888-345-5509 at your convenience. We appreciate your feedback, and we hope you have a great day!

      reply to Ashley

  16. clara colter says

    is it possible for me to get an instruction booklet

    reply to clara

    • Ashley at Consumer Cellular says

      Absolutely, Clara! I was able to take a look at your account, and I see that you are using our Doro PhoneEasy 626. We offer a manual and how-to videos for that device on our website here. If you like, we can also email the manual to you, so please feel free to call us at 888-345-5509 at your convenience. We appreciate you posting, and we hope you enjoy getting to know your new phone!

      reply to Ashley

  17. Sharon Jones says

    I only have one bar on my phone. I am continually losing calls. What can I do?

    reply to Sharon

    • Ashley at Consumer Cellular says

      Thank you for reaching out to us, Sharon. I’ve reviewed the coverage in your area, and it appears to be strong. We’re happy to troubleshoot this issue with you and see if some updates need to be sent to your device. Just give us a call at 888-345-5509 at your convenience. We appreciate you posting, and we look forward to assisting you!

      reply to Ashley

  18. MARTHA J SCHULZ says

    Where do you touch an 5’s apple phone to put in a CC fingerprint ID?
    I’m using the app and everytime I must put in all information. I have touched everything on the screen and the home button…nothing works.

    reply to MARTHA

    • Ashley at Consumer Cellular says

      Great question, Martha! I reviewed your account, and it looks like you’re using an iPhone 5s. The fingerprint scanner is on the home button, so you should be able to gently rest your finger on the button to scan. If it isn’t working for you, please give us a call at 888-345-5509, and we can perform some troubleshooting with you. Thanks for taking the time to reach out to us, and we hope to speak with you soon!

      reply to Ashley

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