Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
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What happens if I exceed the maximum data plan Consumer Cellular offers?
Our biggest Connect plan offers 25GB of data. After 25GB, your access to high speed data will be reduced, and you will experience slower speeds for the remainder of your billing cycle.
If you exceed 25GB you can contact customer service to review options for purchasing additional amounts of high-speed data.
To conserve data and avoid reduced speeds, we recommend connecting to a Wi-Fi network whenever possible. Visit our Videos & Manuals Page section for phone-specific videos on how to connect to Wi-Fi.