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How do I view my usage online?
You can easily view your usage and manage your account online, just log in to My Account.
The Plans & Usage section of the main My Account page displays a summary of your Account Usage so you can see how many minutes you’ve used, as well as text messages and web data. Most usage records are received within 24 to 48 hours. However, it can take two to five days and sometimes longer for all usage records to be available.
For a more detailed look at your usage, select “View Usage Details” from the Plans & Usage menu. This will display detailed information about your voice, text, and data usage.
You can set up automated usage alerts to track your usage. We’ll let you know whenever you approach your plans included minutes. In My Account, go to the Alerts menu, then select Manage Alerts.
If you find you are using more minutes or data than you thought, you can easily change to a different plan. In My Account, go to the Plans & Usage section and select Change Plan to change your plans. If you go over the minutes, texts, or data provided on your current plan before changing it, we will automatically upgrade you to the next plan that covers your usage to give you the best rate.