Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
How long does it take to post a payment?
We post payments as soon as we receive them. You can check your balance online any time, just login to My Account. Allow 8-10 days for a check to get through the mail. Credit card payments are posted the same day. If you need to pay your bill immediately, you can pay online using a credit card or call to use our automated payment system at (888) 345-5509(888) 345-5509.