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Are my monthly fees prorated?
When you start or stop service, we prorate your minutes and web data. While you pay less for that short month, it also means that your minutes and web data are reduced for that month as well. You may want to watch your usage carefully to make sure you don’t exceed your plan.
If you are starting service, your second invoice will show the full monthly charge and services. Remember, you can check your current usage or change your plan any time. Just log in to My Account or use our My CC app on your smartphone. You can always call our Customer Support at (888) 345-5509(888) 345-5509 as well.