Consumer Cellular to Offer AARP's Nearly 40 Million Members Cell Phone Plans that Set Higher Benchmarks for the Industry, Including Making Available Cell Phone Contracts which Eliminate Early Termination Fees
Washington DC—August 15, 2008
AARP Services announced today a new relationship with Consumer Cellular, which will provide affordable flexible cell phone plans for AARP members. The relationship was established after AARP challenged the telecom industry to develop cell phone plans that eliminate early termination fees, long–term contracts and mandatory binding arbitration. Consumer Cellular was selected because the company was able to meet AARP’s rigorous business and policy standards for the telecom industry.
“AARP has used the power of its nearly 40 million members to help influence the telecom market and improve cell phone plans for our members,” said Bill Novelli, CEO of AARP. “These cell phone plans provide affordable and perhaps more importantly flexible terms that serve the needs of our members.”
The features of the new plans include:
- A five percent discount on monthly access and airtime usage rates for AARP members,
- 30 percent discount on some accessories,
- A 45–day extended trial period for new AARP subscribers and plans starting as low as $10 per month,
- No early termination fees, no long–term contracts (cancelable at anytime) and no mandatory binding arbitration in customer contracts,
- Unlocked phones (phone can be used on other carriers’ networks),
- Flexible billing cycle where a member can change rate plans mid month without penalty,
- Phone number portability,
- Phones that are hearing aid compatible.
“Consumer Cellular recognizes that many mature adults don’t want to deal with the high monthly fees and long–term contracts associated with traditional mobile plans,” said Consumer Cellular CEO John Marick. “AARP members can now enjoy wireless service with confidence through simple, low–cost phones and plans, without having to sign an intimidating contract.”
To learn more about the new plans, AARP members can visit www.ConsumerCellular.com/AARP to sign up for a low–cost cellular service plan and have a free phone shipped directly to them. A five percent discount will automatically be applied to the access and airtime usage charges on each AARP member’s monthly Consumer Cellular bill.
Consumer Cellular guarantees AARP member satisfaction and provides an AARP member customer support line staffed with representatives located in the United States. A risk–free trial is offered that includes a full refund for cancellation in the first 45 days or before the use of 45 minutes.
AARP is a nonprofit, nonpartisan membership organization that helps people 50+ have independence, choice and control in ways that are beneficial and affordable to them and society as a whole. AARP does not endorse candidates for public office or make contributions to either political campaigns or candidates. We produce AARP The Magazine, the definitive voice for 50+ Americans and the world's largest–circulation magazine with over 33 million readers; AARP Bulletin, the go–to news source for AARP’s nearly 40 million members and Americans 50+; AARP Segunda Juventud, the only bilingual U.S. publication dedicated exclusively to the 50+ Hispanic community; and our website, AARP.org. AARP Foundation is an affiliated charity that provides security, protection, and empowerment to older persons in need with support from thousands of volunteers, donors, and sponsors. We have staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
About AARP Services Inc.
AARP Services Inc., founded in 1999, is a wholly owned subsidiary of AARP. AARP Services manages the wide range of products and services that are offered as benefits to AARP’s nearly 40 million members. The offers span health products, travel and leisure products, and life event services. Specific products include Medicare supplemental insurance; member discounts on rental cars, cruises, vacation packages and lodging; special offers on technology and gifts; pharmacy services; legal services; and long–term care insurance. AARP Services founded AARP Financial Incorporated, a subsidiary that manages financial products that carry the AARP name, including AARP Funds. AARP Services develops new products, manages and markets products and services, and creates and maintains sponsorship and other relationships.
About Consumer Cellular
Consumer Cellular was founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service. The Company provides its customers with simple, affordable cell phones and calling plans, guaranteed satisfaction, and top–ranked customer support staff all located within the United States. Plus, Consumer Cellular customers never have to sign a long–term contract in order to start service.
The Portland, Ore.-based company is privately held and utilizes the nation's largest voice and data network, covering more than 296 million people — or 97 percent of the U.S. population. As one of the nation's leading wireless wholesalers, Consumer Cellular is able to purchase wireless service in large volumes, providing its customers with the best of both worlds: great low rates and the best cellular network available. For more information: www.ConsumerCellular.com/ AARP or call 800–686–4460.