If you have questions about your phone or service, you’re on the right page. Use our Support tool to find your answer. Or, give us a call. We’re here for you.
Customer Support at Consumer Cellular: A Personal Touch
Our online customer support tool is designed to help you quickly find answers to some of the most frequently asked questions. Click a button below to display the topic.
If you still need help, give our expert Customer Support a call at 1-888-345-5509.
- Voicemail, Text Messaging, Wireless Web and Other Features
- Billing and Payments
- Usage Alerts
- My Account
- International Calling
- Refer a Friend
- Signing Up
Click a link to see your answer:
- Can I see the phone before I buy it?
- What is the activation fee?
- If I buy a new phone from Consumer Cellular, where do I pick it up?
- When do my minutes start over?
Your minutes start over each month—on the first day of your billing cycle. To find your billing cycle, see When is my billing statement due?
- What is your accreditation?