Support
Knowledgebase
If you have a question about your phone or service, you’re on the right page. Use our Support tool to find an answer. Or, give us a call. We’re here for you.
Customer Support at Consumer Cellular: A Personal Touch
Our online customer support tool is designed to help you quickly find answers to some of the most frequently asked questions. Click a button below to display the topic.
If you still need help, give our expert Customer Support a call at 1-888-345-5509.
- Phones
- Voicemail, Text Messaging, Wireless Web and Other Features
- Troubleshooting
- Billing and Payments
- Plans
- Usage Alerts
- My Account
- International Calling
- Refer a Friend
- Signing Up
Selected Subtopic
Click a link to see your answer:
- What is included in the $10 plan?
- How many plans do you offer?
- Do you offer Family Plans?
- Do your plans have free night and weekends?
- Do my unused minutes roll over each month?
- What are the different Connect! plans?
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ConsumerCellular offers Internet access and text/picture messaging through our Connect! service. For web enabled phones only. (Note: not all phones are web capable).
Messages Data (Web) Monthly Charge Connect! Lite 100 2MB
(check the web 1-2 times per week)$2.50 Connect! Ready 500 15MB
(check the web 1-2 times per day)$5.00 Connect! Active 1,000 30MB
(check the web 3-4 times per day)$10.00 Connect! Complete 2,000 75MB
(check the web 7-9 times per day)$20.00
