If you have questions about your phone or service, you’re on the right page. Use our Support tool to find your answer. Or, give us a call. We’re here for you.
Customer Support at Consumer Cellular: A Personal Touch
Our online customer support tool is designed to help you quickly find answers to some of the most frequently asked questions. Click a button below to display the topic.
If you still need help, give our expert Customer Support a call at 1-888-345-5509.
- Voicemail, Text Messaging, Wireless Web and Other Features
- Billing and Payments
- Usage Alerts
- My Account
- International Calling
- Refer a Friend
- Signing Up
Click a link to see your answer:
- How do I view my usage online?
- Am I billed for incoming calls?
- How are minutes charged?
- When do my minutes start over?
- Is it free to call 800 numbers?
- If I've gone over my plan minutes in a month, can I upgrade my plan?
- If I sign up on a plan and don't use all the minutes, can I switch to a cheaper plan?
- How do I stop unwanted text messages?