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Customer Support at Consumer Cellular: A Personal Touch

Our online customer support tool is designed to help you quickly find answers to some of the most frequently asked questions. Click a button below to display the topic.

If you still need help, give our expert Customer Support a call at 1-888-345-5509.

FAQ Answers

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Click a link to see your answer:

How do I view my usage online?
Am I billed for incoming calls?
How are minutes charged?
When do my minutes start over?
Is it free to call 800 numbers?
If I've gone over my plan minutes in a month, can I upgrade my plan?
If I sign up on a plan and don't use all the minutes, can I switch to a cheaper plan?
How do I stop unwanted text messages?

Five Stars Your service reps are outstanding, pleasant and knowledgeable. They all deserve an extra coffee break each day!• Stephen T., Washington

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