Usage Alerts Save You Money

Managing your cell phone expenses just got a whole lot easier...

...Thanks to the availability of Usage Alerts, Consumer Cellular’s unique automated cell phone usage monitoring system.

Sometimes it’s hard to know how many minutes or messages you'll need in a billing cycle. Your usage might be normal one month, and then jump up the following month because of a family emergency, pushing you into overage fee territory. The unexpected result can wreak havoc with your budget.

But from now on, you won’t have to worry whenever your usage needs increase. We’ll keep a close eye on your cell phone activity and send you a Usage Alert to let you know when you approach using all of your plan’s minutes. We’ll even let you upgrade your plan at any time to avoid unnecessary overage charges. Best of all, you can change your plan as often as you like without ever having to pay a change fee. How’s that for flexibility?

You're in Control. When you become a Consumer Cellular customer an initial set of Usage Alerts are defined for you by default. You may change these settings at any time. The change process is simple and immediate and is performed online in your secure My Account page.

Flexible Alert Options. Tell us at what usage level you want to be notified (75%, 100%, 125%, 150%), as well as how you want to be notified (email, text message, or both). We’ll take care of the rest.

Timely Notifications. Instant notification is not yet possible but we can get pretty close. Email alerts are sent—anytime of day or night—once usage has been processed. Text message alerts are sent only between the hours of 9 a.m. and 9 p.m. to make sure we don’t intrude on your evening. And we never charge for text message alerts you receive!

Change Your Plan - Retroactively. Unlike most other cellular companies, we’ll let you change your rate plan retroactively up to the last day of your billing cycle. This means you can lock-in the best pricing for the month, even when the month is almost over.

Beats an Unlimited Service Plan. Let’s face it, unlimited service plans sound nice on the surface but they’re not cheap. And unlimited service, by definition, means you’re often paying for usage levels you may never need or reach. Our Usage Alerts service gives you that same expansive protection but lets you decide when you need more service.

No Surprises. Here at Consumer Cellular, we think surprises should be limited to birthday parties and anniversaries. That’s why when it comes to billing our customers, our motto is simple: “No Surprises.” Our statements are easy to read. Plus, Usage Alerts help ensure you always get the best pricing and are never faced with unexpected charges. With us, you’ll always know what to expect and how to budget. Usage Alerts do not guarantee that you will not have any overage charges. They are meant to alert you when your usage reaches levels where you need to consider making a change to your plan or usage habits.

We're Here for You. Our unique and free Usage Alerts service is just one example of how we look out for our customers. We’re proud of our other ways, too. Consumer Cellular offers a risk-free guarantee, no contracts, low prices, flexible plans, wide coverage, and friendly, U.S.-based customer support. Plus, AARP members receive special discounts.