Dialing In
“Safety first” is a motto that’s rarely applied to cell phone usage. But whenever you need to reach someone right now, it’s comforting, not just convenient, to have your trusty cell phone — fully charged and ready to assist — by your side. That’s partly what we had in mind 15 years ago when we started Consumer Cellular. Today, we remain dedicated to providing cell phone service that’s simple, affordable, dependable, and available to all… a trusty companion, if you will.
Our Doro PhoneEasy 410, for example, includes a single-click emergency call feature for fast action when you need help in a hurry. Plus, its buttons are elevated and clearly separated, making it easy to use for anyone with a vision problem. We’re now offering this user-friendly Doro phone for only $25, because we would like to see it in as many hands as possible.
Other cell phones offer speed dial features, where you can easily add a family, friend, physician, or emergency number. The taking and sending of pictures provides assurance, as well. For example, when renting a car, be sure to take pictures of it before you leave the lot. Cell phones that enable you to access the Internet can help you find the nearest hospital or make sure you’re never lost. Cell phones can be a lifesaver when on trips, so don’t leave home without yours — and make sure it’s fully charged.
To help you — as well as your friends and family — stay connected this season we’re running a special offer. Add a line before December 31 and you’ll receive double minutes for three months! When adding a line, remember to check out our range of accessories as well, including safety-first add-ons such as chargers and hands-free devices.
When he needed help, all Timmy had was Lassie — today we have versatile, multi-featured cell phones to help keep us safer and better connected. Remember, your cell phone is more than just a tool designed for mobile chatting. It can also be your lifeline.
For more comments and industry insights from John, read his latest blog.
Limited Time Offer! Double Your Minutes for Three Months
The holidays arrived early at Consumer Cellular.
We’re making it easier for you to keep in touch with friends and loved ones…
with our “Double
Your Minutes” special offer. Activate a new line of voice service
between September 30 and December 31 of this year and you’ll
receive twice as many voice minutes for 3 full months!
Here’s how it works: Sign up for the Anywhere 500 plan, say, during the promotion period and you’ll get 1000 minutes, not just 500, for three months! Best of all, you don’t pay anything more for the extra minutes. And your double minutes can be shared by all the phones on your shared account.
And it’s easy to do:
- Activate a new line by logging in to your My Account page.
- Or call 1-888-345-5509 to activate the new line via phone.
Don’t forget to add your new line before the end of the year. Double-up to catch up with family and friends this holiday season. Remember the best gifts come without contracts!
Customer Star
Tom Startin
Tom
Startin knows more than a little something about delivering as promised. He works
as a Logistics Specialist in the Health Care Industry, playing a key role in an
increasingly important part of our lives. The father of two sons, ages 21 and 26,
Tom has been a Consumer Cellular customer for the last two years and a cell phone
user for about a decade.
“Consumer Cellular sold me a Motorola W220 phone for $25 when I started service with them nearly two years ago,” said Tom. “I accidently dropped the phone in a puddle once. I disassembled the phone and soaked it in a cup of dry white rice for a couple hours. And presto! The phone worked and still works today. It’s a keeper.”
Tom recently added a cell phone to his account for his parents. Within three minutes he was able to place and confirm the order. And a mere three days later he was holding his parents’ new phone, a Motorola W259.
“For a very small fee, I have the comfort of knowing my parents are safer when they're out and about,” recalled Tom. “I now have two cell phones on one bill for less than my friends are paying for a single phone through other cell companies!”
When he talks about Consumer Cellular with friends, Tom tells them he’s never had any trouble with his phone service. He mentions how affordable it is and that there are no contracts to sign. He also brags that the customer service people are, in his words, “absolutely fabulous.”
Logistics has been described as delivering the right thing at the right place and time. It’s also been called the handling of an operation’s details. For Tom, Consumer Cellular continues to deliver on all fronts.
To read other customer comments, visit us on Facebook.
What’s New
Consumer Cellular Named One of the Fastest
For the second year in a row Consumer Cellular was named to the Inc. Magazine’s 500|5000, a list of America’s fastest growing private companies! In 2009 we were ranked 1,149 and this year we are at 1,142. After 15 years in business our growth is both consistent and sustained, and we are certainly proud to be listed among the nation’s most successful companies. We believe what makes Consumer Cellular unique is our combination of innovative and affordable plans and phones, as well as the superior customer service and support we provide. To see the entire list, go to http://www.inc.com/inc5000/list.
Our Grandparent of the Year Contest a Grand Success
Our Grandparent of the Year Contest is over and what a wonderful trip it’s been. From August 1 through September 7, we had more than 450 entries and thousands of votes were cast. Congratulations to all of you who shared your story or voted for your favorite entry. The top three winners, including our Grandparent of the Year, were announced at AARP's Orlando@50+ on October 2nd. Visit the Gallery to see the winners!
AARP The Magazine featured in NYT
Did you know that AARP’s membership magazine has the largest circulation of any magazine (24.4 million copies of each issue in 2009)? Each issue is slightly customized to fit one of three different age groups: 50 to 59, 60 to 69, and 70+. Congratulations to our friends at AARP on receiving such great recognition of their top notch magazine. If you can get back issues of the New York Times, look for the article about AARP The Magazine, published on August 23.
Refer a Friend, Earn Ten
Put
$10 in Your Pocket! That's what you'll do every time you refer someone who signs
up with Consumer Cellular. And they'll be happy, too. Not only will they get cell
service at great rates, they'll also get a $10 credit on their first bill. Each
$10 credit is our way of saying "Thank You!" for telling friends and family
about Consumer Cellular.
Spread the word and share the wealth. Email a friend now.
Stay Connected
Feature Focus:
Accessories to Help Keep You Safe
The Fall and Winter seasons are not just good months to stay home but to travel as well. In fact, more than 40 million Americans traveled during the 2009 Thanksgiving season. And when you hit the road, it pays to pack a travel kit. Consumer Cellular offers very affordable yet practical cell phone accessories. Our most popular accessory kit, the Premium Combo Pack, includes:
- Car charger (so you don’t end up with a dead battery)
- Leather case (protects your cell phone in adverse weather)
- Ear-bud headset (allows you to talk hands-free on your cell phone)
In addition to our accessory kit, we offer individual accessories, including chargers and Bluetooth® hands-free devices, as well as safety-friendly phones, such as the Doro PhoneEasy 410.
To make sure your cell phone works when you most need it, add accessories, remember to always keep your phone fully charged, and don’t forget to add your emergency roadside assistance number to your speed dial.
For more information, visit our Accessories page. Or to order today, log in to your My Account page or call us at 1-888-345-5509.
Your Questions Answered
In each issue we ask our Support team to recommend — and answer — commonly asked questions about our products or services.
How do I use the Emergency Call feature on my Doro PhoneEasy 410?
The PhoneEasy 410 emergency call feature is simple and lets you identify one emergency number. When you press the “SOS” button on the back of the PhoneEasy 410 a beep sound tells you the emergency call has been sent. Setting up the feature requires two actions: activating the feature and identifying your emergency contact number.
To activate the Emergency Call function:
- Select Menu by pressing the left soft key (white line).
- Scroll up or down until you reach Settings and press OK.
- Scroll down and select Emergency and press OK.
- Select Activation and press OK.
- Your Emergency Call function “On” button will be highlighted.
To add your Emergency Number:
- Select Menu by pressing the left soft key (white line).
- Scroll up or down until you reach Settings and press OK.
- Scroll down and select Emergency and press OK.
- Select Set number and press OK.
- Select Options. There are two ways to add an Emergency number: Phonebook and Manual.
- Select Phonebook to choose a contact number that’s already in your phone. Scroll through your phonebook, select the contact name, and press OK. When done, press Save.
- Or select Manual to add a new contact name and number. When done, press Save.
View a video on using the Emergency Call feature of your Doro phone: Doro PhoneEasy 345 | Doro PhoneEasy 410.
How do I pair my Bluetooth headset with my Motorola phone?
On your Bluetooth headset:
- Press and hold the power key until the power light stays on.
On your Motorola phone:
- Press Menu and scroll to select Settings.
- For the Motorola KRZR, select Connection. (For the Motorola EM330, proceed to the next step.)
- Select Bluetooth Link.
- Select Audio Devices.
- Select Look for device.
- Highlight the name of your Bluetooth device and press Select.
- Select Yes.
- Enter 0000 for your passcode and select OK.
Note: Instructions for connecting a Bluetooth device to a cell phone vary by cell phone model. For specific instructions for your phone model, please visit our Customer Support page. Under “Topics” click “Voicemail, Text Messaging, Wireless Web and Other Features.” Click “Bluetooth” and then select the appropriate answer.
Both of my aging parents have serious medical conditions, and I want to make sure they can reach me at any time. How difficult or expensive is it to add lines to my account?
It’s super easy and very affordable. For only $10.00 a month per line, you can add additional family members to any plan with included minutes. Timing is everything, of course, and the good news is we’re running a limited time special: if you add a line before December 31, you’ll get twice as many minutes as your plan would normally provide over the next three months. So now is a great time to add a line! You can make this change yourself at any time. Just log in to My Account or call our Customer Support team at 1-888-345-5509.
For more quick answers to your questions, visit our Customer Support page.
