About Us
Simply Better!
With Consumer Cellular, you get simple and affordable plans and services, high-quality phones, the widest coverage and guaranteed satisfaction.
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For 2011, Oregon Business Magazine recognized Consumer Cellular as one of the Top 100 Best Companies to Work For and, for the second year in a row, one of the Top 100 Best Green Companies to Work For in Oregon. Read More! |
Consumer Cellular, headquartered in Portland, Oregon, is a nationwide provider of cellular phones and services. Our goal is to provide simple, high-quality phones, plans and services for affordability, ease of use and guaranteed satisfaction. Each day we strive to reach that goal by remembering three words: simplicity, excellence, friendliness.
- Simpler is better. Life is complicated enough without complex phone plans. Our mission is to make the benefits of cellular phones easier and less expensive for you to enjoy. How? By offering plans that are easy to understand and easy to change. By offering phones designed for ease of use and affordability. And by not requiring long-term contracts or surprising you with hidden charges.
- Excellent value. We believe you deserve the highest quality at the best prices. We offer flexible service plans that fit different needs and budgets, nationwide coverage, and a no-risk, 100% money-back guarantee. We offer phones for little or no cost from the world’s top manufacturers, including Motorola, Nokia and Doro. You get anytime, anywhere minutes—and can share those minutes with family members. Plus, only Consumer Cellular offers a free automated Usage Alerts service that monitors your usage and lets you know whenever you’re close to your plan’s included minutes, giving you time to upgrade to avoid overage charges. And if you belong to AARP you receive special discounts and offers!
- Friendly service. It’s all about our relationship with you. With nothing more than a phone call to our helpful service people—all 100% based in the U.S.—or a visit to our website, you can adjust your plan at any time, or even cancel it, with no penalties or hassles. We want to earn your business every day, not force you to stay because you signed a contract. We’re proud of the friendly, problem-solving people we hire, and we think you will be, too.
- We’re here for you. We look out for our customers. Other vendors promote unlimited cell usage, even if you end up paying for service you don’t need or use. Because we let you upgrade at anytime and our automated Usage Alerts remind you when it’s time to upgrade—even temporarily—you have more control over your usage and your cell phone charges. Plus, if you refer a friend to us both you and your friend are eligible to receive $10 off your next bill. And we’re very proud to offer one of the most rewarding phone recycling programs in the country: any revenue we make from recycling your old phones is donated to a children’s hospital! By the way, Consumer Cellular was just recognized as one of the top 100 best green companies in Oregon.
Think of us as your next door neighbor—the good one.

